NATURE AND SCOPE OF THE BUSINESS MARKET

3 years ago

 The business market consists of all business users, organizations that buy goods and services for one of the following purposes:…

Forming Good Customer Relationship

3 years ago

There are mainly three retention building approaches to form good customer relationships, which we are looking at in this article.1.…

Customer Relationship Management (CRM)

3 years ago

Customers are becoming harder to please. They are smarter, more price conscious, more demanding, less forgiving and they are approached…

Factors influencing consumers Behaviour

3 years ago

 The buying behavior of ultimate consumers can be examined using a five- part model: the buying-decision process, information, social and…

Situational Influences on Customer’s Behaviour

3 years ago

 Often the situations in which we find ourselves play a large part in determining how we behave. Students, for example,…

Psychological Factors influence on Customer

3 years ago

 One or more motives within a person activate goal-oriented behaviour. One such behaviour is perception, that is, the collection and…

Social and Group Forces on Consumer Behaviour

3 years ago

 The ways in which we think, believe, and act are determined to a great extent by social forces and groups.…

CONSUMER BUYING BEHAVIOUR

3 years ago

 The aim of marketing is to meet and satisfy customers' needs and wants. The field of consumer behaviour studies how…

TARGET MARKET STRATEGIES

3 years ago

After thoroughly evaluating the different segments, the company can follow one of three strategies: market aggregation, single-segment concentration, or multiple­…

SEGMENTING INDUSTRIAL MARKETS

3 years ago

  Industrial markets can be segmented into some variables employed in consumer market segmentation. Such variables include geographic, benefits sought, and…